iBathroom Solutions Privacy and Cookie Policy

Protecting and respecting your privacy is crucial to us. 

This Policy explains when and why we collect personal information about people, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our services, you’re agreeing to be bound by this Policy.

The type of personal information we collect 

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when.

How we get the personal information and why we have it

We obtain information about you when you use our facilities and websites, for example, when you contact us about products and services, or if you register to receive our newsletter.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email on info@ibathroomsolutions.co.uk 

Security precautions are in place to protect the loss, misuse or alteration of your information.

Use of ‘cookies’

Like many other websites, the iBathroom Solutions website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns but do not identify you as an individual.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in a loss of functionality when using our website.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

This website creates a small number of Google Analytics cookies:

  • utma
  • utmb
  • utmc
  • utmz
  • _ga — Google Analytics
  • _gat — Google Analytics

We use Google Analytics to find out information about your visit such as the amount of time you’re on our website, how many times you’ve visited, and how often you visit. If you’d prefer not to have Google Analytics cookies saved on your computer, you can change this through your browser’s privacy preferences.

Do we disclose any information to outside parties?

No, absolutely not. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

How to complain

If you have any concerns about our use of your personal information, please contact us at info@ibathroomsolutions.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in November 2023